FAQ

The information below explains the practical rules and customer steps.

For clarity, What products are offered?

For clarity, Our store presents sun care, sunscreen, hair care, lip care, apparel and beach-day accessory selections.

For clarity, Is shipping free?

For clarity, Any free-shipping offer and its eligibility are displayed at checkout.

For clarity, How long does an order take?

For clarity, Normal processing is approximately 1–2 business days, followed by an estimated 3–5 business days for delivery or transit.

For clarity, Can I change my mind, return the wrong item or request an exchange?

For clarity, Yes. For clarity, Request a mailed return or exchange within 30 days after delivery. For clarity, A non-defective item must be new and unused, with its original packaging, labels and accessories.

For clarity, Are return shipping or restocking fees charged?

For clarity, A free prepaid return label is included in the package, and no restocking fee is charged.

For clarity, What if an item is damaged, defective, missing or incorrect?

For clarity, Contact us with the order number, checkout email, an explanation and photographs or video of the item and packaging.

For clarity, When is a refund processed?

For clarity, An approved refund is returned to the original payment method and processed within 10 days.

For clarity, Which payment methods are supported?

For clarity, Use the card and payment methods actually displayed by the active checkout.

For clarity, How can I make contact?

For clarity, Use the email, mailing address or telephone number below.

For clarity, Are cookies or measurement tools used?

For clarity, Necessary cookies support core store functions. For clarity, Optional analytics or advertising measurement, including Google Ads or similar tools, may be used when actually enabled and permitted.